Key Contacts and FAQs
List of contacts and link to Concordia's Benefits Frequently Asked Questions (FAQs)
​​Key Contacts:
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How do I contact Concordia University with questions about my benefits?
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Write hr-employeeservices@concordia.ca or call 514-848-2424 ext. 3666.
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How can I reach CIBC Mellon’s Retiree Assistance about my pension and deductions?
1-800-565-0479
What is the SunLife plan number for Concordia’s group health insurance plan?
#103424
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How can I reach SunLife customer support for the group health insurance plan?
1-800-361-6212
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How can I reach SunLife customer support for the group life insurance plan?
1-800-361-2128
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Concordia’s FAQ about health care coverage​​.
Direct Links
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How can I see my personal SunLife file online?
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​How much is my monthly premium for the group insurance plan (GIP) if I am under age 65?
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How much is my monthly premium for the group insurance plan (GIP) if I am 65 or older?
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​Where can I get a summary of my GIP coverage?
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​For reimbursement rates and maximum allowances:
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What is the Health Care Spending Account (HCSA)?
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​How much is my HCSA allocation if I am under age 65?
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How much is my HCSA allocation if I am 65 or older?
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How do I make a GIP claim for health care?
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How do I make a claim using my HCSA?​
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​Is the GIP insurance premium tax deductible?
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​Is the HCSA a taxable benefit?
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​How do I apply for a tuition waiver?
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